Tag

Customer Service

Liz’s Blog | Helping Out With DIY SOS!

Hi All, In the middle of January I was looking through our twitter feed ( @homeflairdecor ) and I spotted a call for help from DIY SOS, they were requesting help and materials in the local area. With us only being in the next town I spoke with the rest of our team and we put ourselves forward to help. We heard back from them very quickly were informed about the situation of the family they wanted to help, I’m not able to expand on the this as it may... Read More

Liz’s Blog | Keeping you up to date

I love it when a product sells out, right down to the last one especially when we make someone’s day in the process! This week a customer ordered our last roll of a kitchen and bathroom wallpaper border from us. We had been thinking of taking it offline because our system was set to one left, they contacted us to check it was still available as the page stated there was, once we had confirmed it, they placed an order there and then online! It makes me realise that keeping... Read More