Q - Do you send samples?
A - Yes we supply A4 samples from £1 each. We also do larger samples from £1.75, these are known as Mill samples (approx 53cm x 53cm). No additional delivery charges are applicable to UK sample orders, European/International sample orders will incur additional delivery charges.
Q - How long will the wallpaper take to dry out?
A - This varies depending on the ventilation in the room and the time of year, usually within the week but has been known to be a few weeks. The wallpaper should be allowed to dry naturally, without any additional heat sources.
Q - Are all wallpapers rolled the same way?
A - The short answer is no. Modern manufacturing techniques mean that wallpapers can be rolled either way. Please ensure that you have checked the direction of the pattern prior to hanging.
Q - What does the pattern match on my wallpaper mean?
A - Wallpaper is printed on rollers and therefore every wallpaper has a repeat but sometimes on a plain or striped wallpaper the repeat does not matter.
Some common pattern repeats are:
Straight match - The pattern matches across the width of the wallpaper. The label of the wallpaper will tell you how often the pattern repeats eg 64cm.
An offset match or half drop - The match is obtained by halving the repeat. For example a label might state a 53/26.5cm offset match. This means the design repeats every 53cm. The next length/piece to hung on the left or right, will up or down 26.5cm and so forth.
Free match - No matching required. It is the easiest product to hang, as no matter how the strips of wallpaper are hung, no visible join or seams need to be worried about. This also reduces the amount of wastage.
Q - What do the symbols on my wallpaper mean?
Click here to download a PDF with definitions for all the symbols on your wallpaper.
Q - If I have not ordered enough wallpaper can you match a batch number for me?
A - Yes, email us with the batch you require and we will do our best to help. Contact us at [email protected]
Q - What is a batch number?
A - Wallpaper is printed in batches of rolls. It is important to have the same batch number, to ensure colours and pattern match exactly. The batch number is usually located on the wallpaper label close to the pattern number.
Q - What is the difference between paste the wall and conventional wallpaper?
A - Paste the wall wallpaper has additional man made fibres mixed in with the pulp blend that act like a mesh, meaning that paste the wall wallpapers are much stronger than normal and when pasted there is no expansion or shrinkage. Therefore,no soaking time is required before hanging and the paste can be applied directly to the wall instead of the paper creating less mess. However you can still put in on the paper in the traditional way but remember there is no need to soak. Paste the wall wallpaper is also easier to strip when you want to redecorate.
Q - Do I need to prepare my walls differently for paste the wall wallpapers?
A - Paste the wall wallpapers require the wall to be of even and solid colour prior to hanging. This is due the man made fibres that create the substrate being translucent and may show any colour variation through the wallpaper.
Q - Should I do anything differently when using a dark coloured wallpaper?
A - When using dark coloured wallpapers, it is good decorating practice to darken the ends of your rolls prior to hanging if the manufacturer has not already done this, otherwise you may see the colour of the wallpapers substrate on the joins.
Q - How many rolls do I need?
A - Please use our online wallpaper calculator or download our printable guide here. This will give an estimation based on your measurements. It will not allow for large pattern matches / errors during hanging but will give a good guide.
Q - How long is a Roll of Wallpaper?
A - Wallpaper usually measures 10mts x 52cm or 33' x 20.5''. If different if will be stated.
Q - When should lining paper be used?
A - Using lining paper helps to provide a good base to wallpaper onto, resulting in a much better finish and so we do recommend always using lining paper prior to hanging. Cross lining is also recommended.This is where the lining paper is hung horizontally instead of vertically. This is to avoid the possibility of a wallpaper seam being hung on top of another.
Helping where we can...
No need to upgrade to next day, we'll get your order out ASAP.
Isolating? Add a comment in checkout and we'll label your package.
Our Batch Guarantee
All rolls in your order will be from a single batch.
Have a batch request? Add a comment during checkout.
Sample Service Available
Use our quick Order Sample option to shortlist your favourite designs as you browse!
Free UK sample delivery
Talk to a human
Call our orderline for sales and advice, we're here seven days a week.
CALL 0161 729 1686